Privacy Policy

1. Information Collection & Tracking

We collect information to provide a seamless shopping experience. This data falls into three categories:

Information Provided Directly by You: This includes personal identifiers such as your full name, email address, phone number, shipping address, and billing address. We also retain details regarding your order history, delivery preferences, and any communications you have with our customer support team.

Automated Data Collection: When you browse jlmcurbtech.com, we automatically log certain technical indicators via cookies and tracking technologies. This includes your IP address, device type, browser configuration, page views, and specific shopping behaviors (such as adding items to your cart or initiating checkout).

Payment Data Security: All financial transactions are processed securely through Shopify’s encrypted payment infrastructure. jlmcurbtech does not directly store, view, or have access to your full credit card numbers or security codes.

2. How We Use Your Information

Your data is utilized strictly for operational, security, and legal purposes, specifically to:

Fulfill and Ship Orders: Process your transactions, arrange delivery with transport carriers, and handle any subsequent returns or refunds.

Provide Support: Keep you updated with automated tracking information and resolve customer service inquiries.

Maintain Platform Integrity: Monitor for and prevent potential fraudulent transactions, optimize website speed and performance, and fulfill our corporate tax and regulatory obligations.

3. Data Sharing & Security Protocols

Third-Party Service Providers: We do not sell, rent, or trade your personal data for monetary gain. We only share essential data with trusted operational partners required to run our business—such as Shopify (our e-commerce platform), payment gateways, and shipping carriers. These entities are bound by strict privacy mandates.

Legal Disclosures: We may disclose your information if explicitly required by law, subpoena, or to protect the safety and rights of our company and users.

Security Safeguards: We employ industry-standard commercial security measures to protect your personal data during transmission and storage. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

4. Cookies, User Rights & Age Restrictions

Cookie Management: Cookies are essential for maintaining your active shopping cart, processing checkouts, and analyzing site traffic. You can choose to disable cookies through your browser settings, though doing so may disrupt your user experience or restrict certain site functionalities.

Your Privacy Rights: Depending on your geographic location (such as residents covered under GDPR or CCPA), you may have the right to request access to, correction of, or the permanent deletion of your personal data. To exercise these rights, please contact us at the support email below. For security purposes, identity verification will be required before data is released or altered.

Children's Privacy: Our website and services are not directed toward children. We do not knowingly collect, market to, or maintain personal information from individuals under the age of 13 (or the legal age of digital consent in your jurisdiction).

5. Contact Information

For any privacy-related inquiries, data requests, or policy questions, please contact us during our standard operating hours:

Website: jlmcurbtech.com
Company: CURB TESCH LLC
E-mail: support@jlmcurbtech.com
Tel: +1 512-760-8564
Address: 836 Mountain Pl, Pasadena, CA 91104, United States
Service Hours: Monday–Friday, 9:00 AM–5:00 PM (UTC−7), Excluding public holidays.